Data Processing Policy - Sub-Processors | Tapcart
Sub-Processors List
Updated January 15, 2026
Background
Customer personal data is initially processed by Tapcart Inc. Tapcart engages sub-processors in accordance with our Data Processing Addendum. If you are a Tapcart merchant you should contact Tapcart for more information.
Subprocessors are broken into two categories in this document:
- Core Subprocessors handle data that is necessary to operate our product.
- Merchant Subprocessors handle data that is used to conduct business on your behalf.
Both uses of data are in accordance with the use cases described in section 3.1 of the DPA.
Core Subprocessors
Core Subprocessors are subprocessors we use to operate our product.
| Subprocessor | Services Provided | Location | Data Processed |
|---|---|---|---|
| Google Cloud Platform | Cloud hosting | United States | Information associated with delivery of app content and services |
| Amazon AWS | Cloud hosting | United States | Information associated with delivery of app content and services |
| Mongo Atlas | Cloud data storage | United States | All platform data |
| Bugsnag | Error Logging | United States | Information associated with delivery of app content and services |
| Cloudflare | Error and general platform Logging | United States | Information associated with delivery of app content and services |
| Lohas Games Pte. Ltd. (service operator of Kling AI) | Cloud hosting | Singapore | Information associated with delivery of app content |
Merchant Subprocessors
Merchant Subprocessors are subprocessors we use to maintain our relationship with merchants, support them on our platform, and drive success within our product.
| Subprocessor | Services Provided | Location | Data Processed |
|---|---|---|---|
| Salesforce | Customer Retention Management | United States | Merchant data as needed to provide services and support customers |
| Hubspot | Customer Retention Management | United States | Merchant data as needed to provide services and support customers |
| Inflection | Customer Retention Management | United States | Merchant data as needed to provide services and support customers |
| Gainsight | Customer Success Tools | United States | Merchant data and activity as needed to provide customer support and success |
| Outreach | Sales Engagement Platform | United States | Merchant data as needed to provide customers with relevant advertising. |
| Google Workspace | Internal company infrastructure | United States | Merchant data as needed for communication |
| DocuSign | Contracts | United States | Merchant signature and contract or subscription details |
| Chorus (ZoomInfo) | Sales and Customer Success Performance Platform | United States | Merchant data as needed to provide services and support to customers |
| Xero | Financial services | New Zealand | Personal and financial data necessary to provide some billing services |
| Stripe | Financial services | United States | Personal and financial data necessary to provide some billing services |
| Twilio / Sendgrid | Notification services | United States | Personal data necessary to provide SMS notifications |
| Segment (Twilio) | Data analysis | United States | Personal data necessary to provide analytics on merchant activity |
| Satismeter (ProductBoard) | Customer Success Performance Platform | United States | Merchant data as needed to provide services and support to customers |
| Zendesk | Customer Service Platform | United States | Merchant data as needed to provide services and support to customers |
| Census | Data warehouse interchange | United States | Merchant data as needed to provide services and support to customers |
| Zapier | Sales and Customer Success automation | United States | Merchant data as needed to provide services and support to customers |
| ChiliPiper | Marketing Automation | United States | Merchant contact as needed to schedule meetings and demos |
| AppCues | Product Onboarding | United States | Merchant activity as necessary to ensure product adoption and onboarding |
| Customer.io | Customer Communication | United States | Merchant email and activity necessary to send product updates |
| Fullstory | Customer Experience Platform | United States | Merchant activity as necessary to provide customer support |
| Google Analytics | Data analysis | United States | Personal data necessary to provide analytics on user activity |
| Grow (Epicor) | Data analysis | United States | Merchant data necessary to provide business intelligence |
| Amplitude | Data analysis | United States | Personal data necessary to provide analytics on merchant activity |
| LaunchDarkly | Feature experimentation | United States | Merchant Identifiers and activity on web products |
| Apollo | Prospect Enrichment | United States | Merchant data necessary to provide business intelligence |
| Seamless | Prospect Enrichment | United States | Merchant data necessary to provide business intelligence |
| Clearbit | Advertising and Prospect Enrichment | United States | Merchant and personal data as needed to provide customers with relevant advertising |
| Advertising | United States | Merchant and personal data as needed to provide customers with relevant advertising | |
| Spiff | Financial services | United States | Merchant data necessary to run sales operations |
| Meta | Advertising | United States | Merchant and personal data as needed to provide customers with relevant advertising |
| Advertising | United States | Merchant and personal data as needed to provide customers with relevant advertising | |
| VWO (Wingify) | Website optimization | India | Activity on marketing website |
| Store Leads (Lochside Software) | Prospect Enrichment | Canada | Merchant data necessary to provide business intelligence |